It is a technology that allows a computer to detect voice and keypad inputs. IVR represents an extremely cost-effective method of conveying information to callers via the telephone. Often referred to as the "Ultimate Customer Service Team Player," IVR systems provide callers with fast, convenient, and automatic access to authorized database information, via any touch-tone telephone. Directed by pre-recorded human speech messages, telephone callers use their touch-tone keypad to interact with the host computer and database. IVR operates with existing databases to supply or collect the information necessary to answer questions and complete transactions. In effect, the telephone becomes a remote terminal to the computer, with the telephone keypad acting as the input device and the handset acting as the computers output device. We specialize in the development of automated services including surveys (inbound & outbound), automated outbound dialing and messaging, employment interviewing, screening and aptitude applications, store/dealer locator's, remote time and attendance, employee or customer satisfaction questionnaires, Internet, Telephone ,Database integration, and customized application design and development. More>>